Refund policy

Refund Policy

At Gift Cadet, we want you to love what you ordered. Please read our refund policy carefully before making a purchase.

All Sales Are Final

We do not accept returns or exchanges. All sales are final. We encourage you to review your order carefully before completing your purchase.

Exceptions — Damaged or Defective Items

We will issue a full refund if your item:

Arrives damaged or defective
Is significantly not as described
Is lost in transit (not delivered within 45 days of your order date)

To be eligible, you must contact us within 30 days of delivery with:

Your order number
A clear photo or video showing the issue

How to Request a Refund

Email us at helpdesk@giftgadgetco.com with your order number and photos. We will respond within 2 business days. Approved refunds are processed to your original payment method within 5–10 business days.

Order Cancellations

Orders may be cancelled within 24 hours of placement. After that, your order may already be in processing and cancellation may not be possible. Contact us immediately at helpdesk@giftgadgetco.com if you need to cancel.